Customer Service Representative

Western Group, Inc   Durango, CO   Full-time     Call Center / Customer Service
Posted on April 20, 2022

Customer Service Representative Durango and Cortez, Colorado


Looking for a career and not just a job? Western Group, Inc. is a regional independent insurance agency looking for qualified Customer Service Representatives. Property & Casualty insurance experience is a plus but we will train and help license the right candidates. Advancement opportunities are available to those who are dependable and work hard. Our CSRs manage incoming calls, identify and assess our customers’ needs, and build sustainable relationships.


-Strong phone contact handling skills and active listening -Customer orientation and ability to adapt/respond to different types of characters -Excellent communication and presentation skills -Ability to multi-task, prioritize, and manage time effectively -Strong attention to detail


-Health Care Plan (Medical & Dental) -401k Retirement Plan -Life Insurance (Basic, Voluntary & AD&D) -Paid Time Off (Vacation, Sick & Public Holidays) -Training & Development 

We are an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.