Income Maintenance Technicians
Montezuma County Department of Social Services has an opening for two Income Maintenance Technicians. SALARY: $16.89/hour plus Health, Dental, Vision, Life, EAP, HSA Insurance, 10 paid Holidays, Paid Annual and Sick Leave and a 401K match
Summary of Duties: Determines initial and ongoing eligibility for benefits such as food stamps (SNAP), Medicaid, and Adult and Aging programs. Responsible for data entry into the state CBMS system for initial and continual case management.
• Interviews applicants in person or by phone to determine eligibility, based on reports of income, financial resources, household composition, employment status and expenditures, checks for child support, social security and unemployment payments. Identifies households in need of expedited services. Review applications for accuracy and completeness. Data enters all information into the state system to compute benefit.
• Explains to applicants all rules, regulations, rights to appeal, budgeting cycles and eligibility requirements. Advises applicants of his/her rights and responsibilities and explains reasons for denial or certification.
• Reviews RRR’s for ongoing eligibility, and updates information into state system I a timely manner.
• Researches wage data reports to determine and compute fund recoveries and referrals for fraud investigations; documents and calculates recoveries and retroactive payments.
• Participates in County mediation; prepares report for, attends and testifies at state evidentiary hearings for clients' appeals.
• Communicates to applicants and clients the purpose and expectations of the Montezuma County Department of Social Services
• Prepares paperwork, data entry functions, and other processes in accordance with State and County rules, regulations and policies; implements the Quality Assurance Program by ensuring accuracy and timeliness of work.
• Attends and participates in training and educational workshops.
• Performs other duties as required.
• Working knowledge of public assistance rules, regulations and procedures.
• Ability to communicate and work effectively with co-workers, other DHS personnel, clients, other agencies and the public.
• Ability to effectively plan, schedule and organize.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem solving skills.
• Ability to use standard office equipment including computer, fax machine, copier and telephone.
• Maintain regular and punctual attendance.
• High school diploma or GED equivalent.
• Minimum two (2) years full time work experience to include customer service, clerical and/or administrative work required.
• Must pass background check, drug screen and have valid driver’s license.
Work Conditions: Work is performed in a standard office environment; may be exposed to clients in stressful situations.
Applications accepted until filled. EOE Questions 970-564-4138