Diversion Program Manager
La Plata Youth Services
Diversion Program Manager (0.8 FTE, Exempt)
Reports to: La Plata Youth Services Diversion Program Manager
The Diversion Program Manager will oversee specific casework, professional concerns, and development of direct service staff in the LPYS Diversion Program, including youth advocates. The Diversion Program Manager will review and assess client case plans, including short and long-term goals, ensure services are being provided in a timely, thorough, and appropriate manner, and review client records to evaluate the necessary level of client care. The Diversion Program Manager also performs general administrative functions at the direction of and in collaboration with the LPYS Program Director & Clinical Supervisor.
ESSENTIAL FUNCTIONS: A. Provide program management and oversight of the LPYS Diversion Program. 1. Build and sustain healthy, positive relationships with program participants, including students, families, teachers, administrators, staff, other service providers, and LPYS team Oversees and manages programs on-site. 2. Actively foster the values of LPYS throughout all programming, specifically Social Justice, Integrity, Community, Collaboration, and Compassion. 3. Supervise LPYS Diversion program staff and coordinate team meetings. 4. Attend partner meetings to increase community awareness of juvenile justice issues, and to identify appropriate referrals to La Plata Youth Services Diversion Program. 5. Act as a liaison between referring agencies and the LPYS Diversion Program. 6. Work with the LPYS Restorative Justice Program Manager to identify suitability and support the delivery of restorative services for youth participating in the LPYS Diversion Program. 7. Address the needs of Youth Advocates as they arise including procedural and organizational questions and concerns. 8. Assign cases, assure proper maintenance of client records, and monitor the Diversion case load to ensure a high and consistent quality of care for youth. 9. Monitor program operations and make recommendations to ensure that goals and objectives are being met. 10. Support implementation of policies and best practices that enhance program effectiveness as well as the safety, well-being, and fair treatment of staff and clients. 11. Work with the Program Director to develop a Diversion Team strategy yearto-year including budgets; anticipated number of students to be served; outcomes; and new programs. 12. Assist the Program Director in Diversion Program evaluation and grant reporting. 13. Meet with the Program Director on a regular basis concerning program, individual issues, or new projects. 14. Update the LPYS Staff Manual to include procedural changes and program modifications to the LPYS Diversion Program as they occur. 15. Review pre-admission screenings, referral information, and facilitate intake and closure of cases if staff cannot make a decision.
B. Participate as a contributing member of LPYS team. 1. Attend and actively participate in LPYS fundraisers. 2. Support organizational development by involvement with planning workgroups and special projects. 3. Attend ongoing training sessions and seminars as needed. 4. Responsibilities may include the following: speaking, workshops, etc., that address youth issues. 1. Participate in hiring of LPYS staff. 2. Share in office maintenance to support a clean and professional work environment. 3. Sustain professional and positive working relationships with staff. 4. Knowledge of and adherence to organizational hierarchy, goals, operations, and mission statement. 5. Represent the organization in a respectful way both on and off the job. 6. Notify clinical supervisor as needed with high risk clients, client emergencies and/or if client situation is deteriorating. Other duties as assigned by LPYS Supervisor.
● Juvenile-justice systems-related experience (includes promoting and guiding change within justice systems, implementing practices and policies).
● Strong understanding of clinical health needs.
● Knowledge of, and training in, theoretic frameworks such as restorative justice practices, trauma informed care, and positive youth development.
● Practical knowledge of social justice and inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities. This includes youth of color, young individuals from lower socioeconomic status (SES) families, and those that identify as LGBTQIA+.
● Experience working with people of diverse backgrounds, perspectives, and cultures.
● Committed to the success of the program.
● Flexible, reliable, friendly and conscientious.
● Able to work with both youth and adults with a respectful and non-judgmental attitude.
● Capable of being appropriately responsive to challenging and/or crisis situations.
● Practice good verbal and written communication; organization skills.
● Compliance with confidentiality and mandatory reporting of child abuse and neglect.
A master’s degree in human services, social work, or a related field or any equivalent
combination of education, experience, and/or training