Human Services: Office Manager
La Plata County
College Heights Durango, CO
Full-time
Accounting Taxes
Posted on February 4, 2025
LA PLATA COUNTY
Human Services:
Office Manager– Serves as complaint coordinator, computer security administrator & custodian of confidential records; supervises support staff; communicates w/ General Services regarding building maintenance & security; assists in preparation of annual/monthly reports; serves as assistant to the Director of Human Services; completes research on child abuse & neglect allegations; coordinates placement of children across state lines. Knowledge of human services computer systems & human services rules & practices preferred. Supervisory experience preferred. 6 yrs of progressively responsible clerical & public contact experience required as well as computer expertise. $27.24-$33.37/hr DOE. FT w/medical, dental, vision, retirement, up to 208 hrs paid vacation & 104 hrs paid sick leave per year, paid holidays & paid parental leave benefits. Some remote work possible. Application Deadline 4PM 2/19/25. Apply online at http://lpcgov.org/jobs or at computer kiosk @ La Plata County, 1101 E 2nd Ave, Durango We are an Equal Opportunity Employer.
CLASS TITLE: BUSINESS OFFICE MANAGER GRADE: G10
DEPARTMENT: HUMAN SERVICES FLSA STATUS: E
REPORTS TO: HUMAN SERVICES DIRECTOR DATE: 6/19
JOB SUMMARY:
Plans, organizes and manages the day-to-day operations of the La Plata County Human Services Business Office and Front Desk; responsible for the supervision and reporting of all business-office-related activities within the agency, including ensuring all accounts payable and incoming revenues are tracked accurately; ensures that Electronic Benefit Transfer (EBT) cards are issued accurately; supervises administration of Non-Emergent Medicaid Transportation and child care provider payments; supports ongoing automation needs and systems of the Department; oversees recovery of funds received by ineligible or fraudulent individuals; and manages front desk staffing and procedures.
ESSENTIAL JOB FUNCTIONS:
Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Reasonable accommodations, as defined under the American with Disabilities Act, will be made when possible.
Plans, organizes and supervises employees in the day-to-day operations of the Human Services Business Office and Front Desk; supervises overall work performance and daily activities of employees; provides training and review of work; interviews and makes hiring recommendations; conducts performance appraisals and related management actions.
Plans long-range goals, objectives and overall direction for the department.
Analyzes business office and front desk processes on an ongoing basis; presents findings and recommendations to Director and other management personnel.
Opens and maintains all vendors in the county accounting system.
Monitors the receipt, issuance, and tracking of all assets that are kept in the Business Office, including agency credit cards, client trust accounts, EBT cards, payments made to Human Services, vouchers, and other items.
Ensures that all approved child care providers have completed the necessary steps to be paid through the Colorado Department of Human Services; generates, tracks, and enters all necessary documentation to ensure accurate and timely payment for approved child care services; researches and resolves any problems that arise through the child care payment system.
Reviews and approves Child Welfare Case Services and Core Services payrolls through the Trails automated system.
Assists in development of comprehensive annual budget; monitors, reviews and approves accurate coding of expenditures.
Collaborates on financial issues with finance analyst, division managers or others to determine financial policy and direction.
Prepares and reviews financial transactions to ensure proper accounting treatment under generally accepted accounting principles; reviews and approves all Department expenditures to maximize revenue.
Maintains effective communication with La Plata County Finance Office regarding financial issues to ensure compliance with applicable rules and regulations.
Provides supportive services for general departmental work environment involving building issues, furnishings, security and communications.
Collaborates in the development and implementation of accounting controls, policies and procedures to ensure that assets, liabilities and earnings are properly stated and accounted for.
Evaluates and effects any necessary changes to division policies, procedures and organization structure; ensures departmental and division communications are transmitted effectively.
Provides support to the finance analyst in all activities related to San Juan County’s Social Services finances.
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED:
Computer(s) Calculator Copier(s) Postage Meter and Machine
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
High School diploma or GED; and,
Five years of progressively responsible office administration experience; or
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
None
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
Generally accepted accounting principles and practices; general business and management principles and practices; local and state finance and budget law.
Generally accepted governmental accounting principles and governmental auditing standards.
Applicable state, federal and local ordinances, laws, rules and regulations.
Recordkeeping, report preparation, filing methods and records management techniques.
Budgetary principles and practices.
Administrative principles and practices, including goal setting and implementation.
Administration of staff and activities, either directly or through subordinate supervision.
All computer applications and hardware related to performance of the essential functions of the job.
Skill in:
Using tact, discretion, initiative and independent judgment within established guidelines.
Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.
Using mathematics.
Communicating clearly and effectively, both orally and in writing.
Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
Selecting and motivating staff and providing for their training and professional development.
Preparing clear and concise reports, correspondence and other written materials.
Ability to:
Ability to analyze complex problems and develop appropriate solutions.
Ability to establish and maintain effective working relationships with department heads, other governmental agencies, other employees, officials and the general public.
Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Working Conditions and Physical Demands:
Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.
The incumbent's working conditions are moderately quiet. Primary functions require sufficient physical ability and mobility to work in an office and setting; to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to speak and hear; to travel to other locations using various modes of private and commercial transportation; to verbally communicate to exchange information. While performing the essential functions of this job the employee is occasionally required to lift and/or move up to 25 pounds.