Basic Needs Coordinator, Student Well-Being

Fort Lewis College   Durango, CO   Full-time     Education
Posted on January 6, 2022

Basic Needs Coordinator

Student Well-Being

Position Summary

Reporting to the Assistant Director of Training and Student Wellness in the Counseling Center and as part of the Division of Student Engagement, the primary role of the Basic Needs Coordinator is to use a trauma informed lens to offer and coordinate services to a population of Fort Lewis College students who face homelessness, housing-insecurity, food-insecurity, and other basic needs barriers to their success. This position uses an equity-based framework to assist students in accessing resources and solutions essential for increasing their persistence and their student success. The Basic Needs Coordinator works collaboratively with the wellness team to provide case management support, ensuring students are connected with appropriate resources.

Minimum Qualifications

*Bachelor’s degree from an accredited institution.

*Knowledge of social & cultural systems influencing poverty and/or homelessness.

*Intermediate level of proficiency using Microsoft Office 365.

Preferred Qualifications

*Fluent in Spanish or a Native American language.

*Two years of experience providing direct service or advising to low-income and diverse populations.

*Master’s degree from an accredited institution.

*Experience with crisis management and helping others problem solve and move past structural and systemic barriers.

*Experience providing state and federal social support service referrals.

*Experience helping students with federal financial aid programs, FAFSA, student loan systems, or scholarships.

*Experience successfully assisting low-income individuals with Supplementary Nutrition Assistance Program (SNAP), Temporary Aid for Needy Families (TANF), SNAP for Women, Infants and Children (WIC) or other similar social-safety net programs.

*Experience supporting, teaching, or working with college students from diverse backgrounds Excellent written and oral communication skills.

*Strong organization and record-keeping skills.

*Experience with successful grant procurement and management.

Major Responsibilities

*Manage the operations of the college’s food pantry, the Grub Hub.

*Assist students at FLC in determining eligibility for benefits programs (such as SNAP) and applying for assistance under benefits programs.

*Work closely with Affinity Centers on campus to provide culturally specific food and resources to support a highly diverse student body.

*Hire, train, evaluate, and supervise Grub Hub student employees.

*Coordinate food deliveries with local and regional food sources. Coordinate food, clothing and personal item donation drives on campus.

*Solicit student input for resources and services that effectively meet student needs.

*Market all programs and services through multiple mediums, including social media platforms.

*Develop and coordinate relationships with on-campus and community stakeholders, resources, and services to effectively and efficiently provide basic needs support to students.

*Pursue grants and external funding that support student wellness and basic securities.

*Lead marketing efforts at on-campus events, including Information Fairs, New Student Orientation, etc.

*Track data and lead assessment strategies to ensure programs are intentional and effective.

*Maintain knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.

*Produce and remediate digitally accessible materials in accordance with FLC standards.

*Perform other duties as assigned.

Work Conditions

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

*Ability to work in a confined area and sit at a computer for an extended period.


Salary range for this position is $45,000-$47,000, depending on experience.

Application Process 
A complete application packet includes: 

  • Cover letter addressing interest and qualifications for position 
    • Include details regarding how your personal and professional experiences allow you to encourage a learning environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 
  • Resume 
  • Names and contact information for three current, professional references 

Submit materials as one PDF file via email to:

Application materials received by January 19, 2022 will receive full consideration. Position will remain open until filled. 

The successful candidate will be required to submit original, official college transcripts, and pass a background check. 

The College and the Community

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas.

Equal Opportunity

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See

Questions about Title IX sex discrimination?

Office of the Title 9 Coordinator

Molly Wieser

230 Skyhawk Station

1000 Rim Drive

Durango, Colorado 81301

(970) 247-7241


Other discrimination questions?

Office of the Equal Opportunity Coordinator

David Pirrone

192 Education Business Hall

1000 Rim Drive

Durango, Colorado 81301

(970) 247-7182

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.