Front Office Manager

Better Hearing Center   College Heights Durango, CO   Full-time     Administration / Clerical
Posted on July 12, 2022

A private Hearing Healthcare practice in Durango, CO is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals.

Essential Duties and Responsibilities: • Handle patient calls and effectively manage schedule • Contact patients to confirm appointments. • Track and report daily scheduling metrics. • Effectively handle telephone inquiries. • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed. • Maintain patient records in billing/scheduling system and in hard copy. • Type correspondence for professionals. • Provide back-up billing support. • Will be taught how to clean and do minor repair of hearing aids

Position Qualifications: • High School Diploma required, Associates degree preferred • 2 years front office experience • Must be computer literate in all Microsoft Office programs. • Must be able to work well independently and be detailed-oriented and organized.

The ideal candidate will also possess: • Excellent people and customer service skills • Ability to handle heavy phone work and provide top-notch service. • Strong organizational skills. • Excellent communication skills. • Prior medical/healthcare office experience a plus! • Independent worker, thinks on their feet. • Pay range from $18.00 to $25.00 per hour